Terms of service

Parents or legal guardians should create and manage family accounts, keep account details current, and protect their sign-in credentials. A parent or guardian is responsible for information they provide about a student and for helping the student use lessons safely and appropriately. Tell us promptly if you believe an account has been accessed without permission.

Tutor applicants must provide accurate information and may submit only materials they have the right to share.

Mikemathics offers online, one-to-one math tutoring. Families select an available program or package; Mikemathics coordinates tutor assignment, and a purchase does not itself select a tutor or reserve a lesson time. Lesson availability and tutor assignment are subject to confirmation.

Tutoring supports learning but does not guarantee grades, test scores, admission, or any particular result. Students remain responsible for their own schoolwork and academic decisions.

Current package descriptions, prices, quantities, and payment options are shown before checkout. Payment is processed through the payment provider presented at checkout. A completed purchase grants the package or lesson credits described at purchase; credits do not expire under the current website policy.

The checkout currently states that purchases are non-refundable after payment. The business must confirm any required exceptions, including duplicate or erroneous charges, consumer-law rights, and service unavailability, before treating this as a final refund policy. If you believe a charge is incorrect, contact Mikemathics promptly.

Lesson times depend on tutor availability. Rescheduling and cancellation are handled through the booking tools and the policy shown for the relevant booking. Please review that policy before confirming a time; the business should ensure the website’s displayed rules are complete and consistent.

Users must treat students, tutors, staff, and other users respectfully; use meeting links only for the intended lesson; and not misuse, disrupt, record, copy, or distribute lesson content or another person’s information without permission. The business should confirm its rules for recording lessons, missed sessions, late arrival, and safeguarding reports.

Mikemathics and its licensors retain rights in the website, branding, and materials they provide. You may use them for personal, non-commercial participation in the service. Do not copy, publish, sell, or alter them without permission.

We may update, suspend, or discontinue parts of the website or service to maintain or improve them. We will make reasonable efforts to communicate material changes affecting active users.

Use of personal information is described in our Privacy Policy. The website relies on third-party services for functions such as account access, payment, and online meetings; their separate terms may also apply when you use those services.

Mikemathics may restrict access when needed to protect users, respond to misuse, or meet legal obligations. The business should define how account closure affects unused credits, active bookings, records, and any refund rights.

We may revise these terms by posting an updated version here and changing the date above. For questions or concerns, use the Contact page.

The operating legal entity, governing law, dispute process, limitation of liability, and formal notice address have not been confirmed in the website information available for this draft and must be supplied or approved by the business and its legal adviser.